9 skills for new managers

Being a new manager In the UK at least, people tend to be promoted on the basis of technical knowledge rather than management skill.

It’s common to hear from ex-soccer players who have gone from playing to managing say that it is very difficult going from “one of the lads” to telling someone they aren’t in the team for a big match.

So how can a new team leader start their management career without upsetting previous close friends and colleagues?

1. Remember that above all else, the relationship has changed fundamentally. People will now look to YOU to solve problems.

2. Don’t go mad when you celebrate. Some of your friends may have been unsuccessful at the selection process or worse still, may not have been given an interview.

3. Think about how you talk to these people and how they talk to you. Depending on your factory or office, shouting across to someone at the other side of the room to get attention may no longer be appropriate. You might have a desk or even your own office. Do not under estimate the power of either!

4.Think about how and where you socialise with previous colleagues. Getting drunk every Friday night is probably not a wise move if you want respect on Monday morning (but that depends on your industry…)

5. Work out when you are being tested. Like it or not, people you used to sit alongside will try to test you out. Will you let everyone go home early when the weather is nice? Who will cover the office if you do?

6. Work out a strategy to deal with being “tested”. Your new staff will “test” you – work out (even subconsciously) how far they can push you. You must have a strategy to deal with this or they will walk all over you from day 1. You could pick 3 or 4 things which you will not move on. These could include, office cover after 5pm or maximum number of tea breaks. Don’t reveal what these are though and they won’t work you out so soon.

7. Make sure you know your subject matter. “If you don’t know something, know where to look” You will get tested on this also.

8. Give praise in public, criticise behind closed doors. This is management 101 and you will need to be on your guard not to be drawn into a public debate or discussion on a controversial subject or one you are not confident discussing.

9. Don’t take everything on yourself This is easier said that done (especially if the vacancy has been carried for some time). Take a step back - (if the vacancy HAS been carried for some time, another few days won’t make that much difference. If you work out what needs to be done BEFORE jumping in, YOU are likely to remain sane and healthy rather than buckling under the pressure with a few weeks.

Conclusion Being a new manager is exciting, daunting but very rewarding. To summarise,the key thing is managing the changing relationship between yourself and your former colleagues.